Welcome to Composz.com, the website and online service of Composz LLC (“Composz”, “we,” or “us”), incorporated under the laws of Delaware, USA. Composz has developed and operates an online design platform (“Platform”) that empowers our users to mainly build School Picture products amongst other products and allow users to generate digital files of such products, preview, pay and download the digital files.
These Terms and Conditions (“Terms”, “T&C”, “Agreement”) govern the use of our Platform including online and/or mobile services, website, and software provided on or in connection with the service (“Services”) by a user, visitors, members, contributors and others who access the Platform (“You”, “User”, “Your”) and constitute a legal binding contract between Composz and the User. The User is any person/ individual, who visits, uses, browses, or otherwise accesses any content or data or Service on the Website or deals with or transacts with the Website in any manner.
By using or otherwise accessing the Platform and Services provided by us and/or by creating an account with us, You acknowledge and agree that by such visiting, using, browsing or otherwise accessing or dealing or transacting with us, you agree to be bound by these Terms. You acknowledge that we provide use and access to our Website and its Services to you, subject to these T&C. You agree and acknowledge that you have completely read and understood these T&C and the Privacy Policy, incorporated herein by reference, as amended from time to time. If you do not agree to be bound by the Agreement and comply with all of the terms of this Agreement, please do not register with us or use our Platform and/or Services any further.
Please also note that we reserve the right to change/amend any of the T&C for using our Website at any time by publishing new T&C on the Website. Your use of our Platform and/or Services constitutes your acceptance of those T&C. If you are not agreeable to any of our terms and conditions of use or other notices on our Website, your sole option is to immediately cease your use of our Website. We encourage you to periodically review these T&C. If at any time you choose not to accept these Terms, including following any such amendments/modifications hereto, then you must stop using the Platform and Services immediately, in any manner whatsoever.
Please read the following T&C carefully.
1. Use of Our Platform Our Platform: Composz operates an online design platform that empowers users to mainly build School Picture products amongst other products and allow users to generate digital files of such products, preview, pay and download the digital files. Eligibility. You may use the Platform and its Service thereof, only if you can form a binding contract with Composz, and only in compliance with this Agreement and all applicable local, state, national, and international laws, rules, and regulations. You must be 16 years old or older to use or access the Platform and/or Services, unless you are under 16 years old and your use of the Service is directly supervised by your parent or guardian who agrees to be bound by this Agreement. Any use or access to the Platform and/or Service by anyone under 16 who is not directly supervised by an adult is strictly prohibited and in violation of this Agreement. By using the Platform and/or Service, you represent and warrant that you have the full right, power and authority to enter into this Agreement and to fully perform all of your obligations hereunder. You further represent and warrant that you are under no legal disability or contractual restriction that prevents you from entering into this Agreement.
Availability of Platform. We take all reasonable care to ensure the availability of our Platform is made 24 hours a day, 365 days per year. However, the Website may become temporarily unavailable due to planned and unplanned maintenance, brought about by server or other technical issues, or for reasons beyond our control. WE DO NOT WARRANT uninterrupted access to the Website or any linked website or application or its Services thereof.
License to use the Composz Platform. Subject to the terms and conditions of this Agreement, you are hereby granted a non-exclusive, limited, non-transferable, revocable license to use the Service provided by the Platform and as permitted by the features of the Services. Composz reserves all rights not expressly granted herein in the Platform and its Services. Composz shall have the right to terminate this license at any time for any reason or without giving any reason to the User.
Access to our Platform. Access to our Platform is free of charge and it is your responsibility to make any and all arrangements necessary in order to access our website. However, certain parts of our website to avail certain Services may require an account and the requirement of a certain fee in order to use them. Access to our Website is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue our Website (or any part of it) at any time and without notice. We will not be liable to you in any way if our Website (or any part of it) is unavailable at any time and for any period and we reserve the right to restrict or suspend account activity and withdraw or void Client access in these circumstances.
2. Composz User Accounts You may require to create an Account to access our Services and are required to provide us with certain information including your e-mail address, name, contact details, date of birth, phone number, payment and bank details, proof of identity, location and residence. When creating an account on our website or otherwise, the information you provide must be truthful, accurate, current and complete. If any of your information changes at a later date, it is your responsibility to ensure that your account is kept up-to-date. If you submit any information that is false or deliberately misleading, we may suspend your use of the website or any service, thereof. Your Composz account gives you access to the services and functionality that we may establish and maintain from time to time and in our sole discretion. You must treat all identification codes, passw ords and other security information as confidential. If we think you have failed to maintain confidentiality, we are allowed to disable any security information (including your passwords and codes). You must not create accounts with the website through unauthorized means, including but not limited to, by using an automated device, script, bot, spider, crawler or scraper. You may not allow any other party to access or use the Service with your unique email id, username, password, or other security code. You may share the View & Pay user id details to only users authorized by you, for example parents/students. Composz will not be liable for any losses caused by any unauthorized use of your account(s) and sharing or authorizing user credentials is completely the responsibility of the User(s).
By providing Composz your email address you consent to our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, such as changes to features of the Service and special offers. If you do not want to receive such email messages, you may opt out. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers. You may close your account at any time by deleting your account from the profile page of the Website or by contacting us at support@composz.com provided your existing account does not show a balance due. In these circumstances, you must settle the balance owed before we close your account.
3. Restrictions on Use of our Platform
In accessing or using our Platform and any Service you agree that you will not: i. Engage in any of the following prohibited activities: copying, distributing, or disclosing any part of the Service in any medium, including without limitation by any automated or non-automated “scraping”; ii. Use any automated device, software, process or means to access, retrieve, scrape, or index our Website or any content thereon without our express prior written consent; iii. Use any device, software, process or means to interfere or attempt to interfere with the proper working of our Platform; iv. Use or index any content or data on our Website for purposes of competing with us in any manner that we have not specifically authorised; v. transmit spam, chain letters, contests, junk email, surveys, or other mass messaging, whether commercial in nature or not; vi. reproduce, republish, retransmit, modify, adapt, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade, or in any way exploit our Website or any content thereon, except as expressly authorized by us; or vii. collecting or harvesting any personally identifiable information, including account names, from the Service; viii. using the Service for any commercial solicitation purposes; ix. impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity, including engaging in phishing activity; x. accessing any content on the Service through any technology or means other than those provided or authorized by the Service; xi. bypassing the measures we may use to prevent or restrict access to the Service, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Service or the content therein; xii. using any Composz Content, including any Composz trademarks, in any manner that might tarnish, disparage, or reflect adversely on such Composz Content; xiii. adopting or using, without our prior written consent, any word or mark which is similar to or likely to be confused with Composz trademarks; xiv. framing or hotlinking to the Service or any content other than your own without the prior written consent of Composz.
4. User Content General: Certain areas of the Platform require Users to submit content such as photographs, illustrations, fonts, designs, and other content or information (any such materials a User submits, posts, displays, prints or otherwise makes available on or via the Service without compensation “User Content”). You retain ownership of your User Content, and be entirely responsible for all such User Content, including any third-party Intellectual Property Rights incorporated therein.
Uploading User Content to Composz: You agree not to submit or use User Content that: (i) may create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you, to any other person, or to any animal; (ii) may create a risk of any other loss or damage to any person or property; (iii) seeks to harm or exploit children by exposing them to inappropriate content, asking for personally identifiable details or otherwise; (iv) may constitute or contribute to a crime or tort; (v) contains any information or content that we deem to be unlawful, harmful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libellous, threatening, hostile, violent, or that which provokes violence or hostility, profane, or otherwise objectionable; (vi) contains any information which discriminates against others based on race, religion, sex, sexual orientation, age, disability, ancestry or national origin; (vii) contains any information or content that is illegal (including, without limitation, the disclosure of insider information under securities law or of another party’s trade secrets); (viii) contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships; or (ix) contains any information or content that you know is not correct and current. You agree that any User Content does not and will not violate third-party rights of any kind, including without limitation any Intellectual Property Rights (as defined below) or rights of privacy or publicity. Composz reserves the right, but is not obligated, to reject and/or remove any User Content that Composz believes, in its sole discretion, violates these provisions. You understand that publishing your User Content on or via the Service is not a substitute for registering it with the U.S. Copyright Office, the Writer’s Guild of America, or any other rights organization.
As between User and Composz, the User owns the content and information that they submit or post to the Platform and/or Services, and the Users hereby grants Composz and its affiliates a worldwide, non-exclusive license transferable and sublicensable right to use, copy, modify, distribute, publish and process, User Content that the User provides through our Platform and/or Services, without any further consent, notice and/or compensation to you or others.
Deletion of User Content: Any User Content uploaded by the Users shall be deleted when the User Product expires (usually 30 days from generation of the Product) or when the Storage expires as per the terms of the Service and in case of any additional storage bought, usually within a period of 30 days from such a purchase. Composz reserves the right to change the number days to expire for both product and storage bought from 30 days to any number of days at its sole discretion. Composz shall have no liability of such a deletion of the User Content.
5.a User Product (Voice Options, audio content) and output .html files
Pay and downloaded Content – User License Product After paying for the digital files containing your (user) content, audio content and or Composz content, composed using Composz services, Composz grants Users a lifetime license for those digital files to be used in whichever way the user deems fit.
The time-taken to generate/create the digital files/User Product shall be at the discretion of Composz and there is no specific timeline for the same. It is the duty of the User to preview the final User Product before downloading the digital files. It is also the duty of the user to record audio or upload audio files as per their choice. It is the User’s responsibility to make sure all expected audio recordings/upload files are added and previewed for correctness before final product files generation. The quality of audio depends on the audio recording equipment the User uses/used to record audio or depends on the uploaded audio files and not a responsibility/liability of Composz.
The User accepts that if no audio is recorded for certain records or all records, the User will still be charged the amount as specified in the Voice options for that product as chosen by the User. If the User downloads the final User Product without previewing the files or listening to audio recordings/audio files uploaded and if there are defects or inaccuracies or missing audio pertaining to the files, Composz shall not be liable to either change the files or refund the fee paid for availing the Service.
Moreover, the quality of the final Product depends on the data, audio quality and images provided by the User, who shall be responsible for any quality issues. Composz recommends/suggests to pay and download one file to verify the quality and accuracy of data and audio before paying for the whole product set as there is strictly NO REFUND after payment irrespective of if the user have recorded all the needed audio and downloads the files or not.
Once the User Product has been generated, Composz shall provide a link through the Platform to download the files. It is the duty of the User to download the digital files through the link provided within the stipulated time, failing which the links shall expire. Usual time to download the files is 5 days immediately after payment. Composz reserves the right to change the expiry days of the download links at its own discretion, and if a User doesn’t download the User Product/ digital files on time, no refund shall be provided in such a case.
The User understands that the digital .html file contains the embedded audio. It is the responsibility of the User to use the .html files “as is” to listen to the audio. Any tampering of the .html files may render the .html files useless and Composz is not liable for the same and Composz will not replace any digital files tampered or not.
The User also understands that the digital .html files containing audio may not work in all web browsers and or Operating systems. Composz has tested only in Windows 10 platform and in web browsers Google Chrome and Microsoft Edge. And it works in most of the versions. As far as mobile web browsers, the User understands and accepts that the .html file (audio embedded file) works only if opened via Microsoft Edge web browser as of this writing in July-2023.
All fees paid by the Users in availing Service in the Platform shall be duly invoiced by Composz. All such invoices shall be mailed at the email address provided by the Users during the creation of Accounts. No physical copy of the invoice shall be mailed at the physical address of the User.
5.b User Product (Digital Files) and Storage Information
Pay and downloaded Content – User License Product After paying for the digital files containing your (user) content and or Composz content, composed using Composz services, Composz grants Users a lifetime license for those digital files to be used in whichever way the user deems fit.
The time-taken to generate/ create the digital file/ User Product shall be at the discretion of Composz and there is no specific timeline for the same. It is the duty of the User to preview the final User Product before downloading the digital files. If the User downloads the final User Product without previewing the files and there are defects or inaccuracies pertaining to the files, Composz shall not be liable to either change the files or refund the fee paid for availing the Service. Moreover, the quality of the final Product depends on the data and images provided by the User, who shall be responsible for any quality issues. Composz recommends/suggests to pay and download one file to verify the quality and accuracy of data before paying for the whole product set as there is strictly NO REFUND after payment irrespective of if the user downloads the files or not.
Once the User Product has been generated, Composz shall provide a link through the Platform to download the files. It is the duty of the User to download the digital files through the link provided within the stipulated time, failing which the links shall expire. Usual time to download the files is 5 days immediately after payment. Composz reserves the right to change the expiry days of the download links at its own discretion, and if a User doesn’t download the User Product/ digital files on time, no refund shall be provided in such a case. All fees paid by the Users in availing Service in the Platform shall be duly invoiced by Composz. All such invoices shall be mailed at the email address provided by the Users during the creation of Accounts. No physical copy of the invoice shall be mailed at the physical address of the User.
Product Expiry All Products generated/created from the Platform and use of its Services by the Users has an expiry date. Generally, all Products generated/created by the Users by use of the Platform shall deem to be expired within 30 days of such a creation. Hence, the Users shall, within 30 days of generation of the final Product files, pay and download the same. The Product and any contents shared by the User may be deleted after the expiry of the 30 days period and in case the same has not been downloaded by the User, Composz shall not be liable.
Composz reserves the right to extend or reduce the Product expiry days at its sole discretion anytime.
Storage Information: Generally, all Users are designated a storage limit on opening of an account and availing Services in the Platform. However, if any User wish to purchase additional storage, the User shall pay a sum of one dollar for every GB of storage plus the convenience charges (Price as amended from time to time) which shall remain for a period of 30 days. The Users shall only store valid images and documents which are required of them in furtherance of the Services provided by the Platform and the storage shall not be used for general storage of any random User data. Any additional storage bought by the Users shall automatically expire on the end of the 30 days period.
Any images to be processed by the Platform shall only be uploaded through the Composz Platform and such images can only be accessible through Composz Platform. The Users are not allowed even to download the files uploaded by them in the Platform as they could only be accessed through the Platform and be used to generate or create the User Product which can be downloaded after the requisite fee has been paid by the User.
All Purchases made by Users of the digital files i.e. the User Product or any additional storage space shall be Non-Refundable. Any additional space purchased by Users that are not used by the Users shall not be refunded once purchased.
6. Proprietary Rights Except for your User Content, the Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, User Content belonging to other Users, and Stock Media belonging to other Users (the “Composz Content”), and all Intellectual Property Rights related thereto, are the exclusive property of Composz and its licensors.
Except as explicitly provided herein, nothing in this Agreement shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any Composz Content. Use of the Composz Content for any purpose not expressly permitted by this Agreement is strictly prohibited.
7. Payment Terms
Payment and Billing Policies Certain aspects of the Service may be provided for a fee or other charges. If you elect to use paid aspects of the Service, you agree to the pricing and payment listed on the Service which we may update from time to time. Composz may add new services for additional fees and charges, or amend fees and charges for existing services, at any time in its sole discretion; user understands and acknowledges the price changes if any and makes informed decision prior to purchase any services provided by Composz. All billings shall be mandatorily emailed to the Users on their designated email address as we do not encourage physical mails to the address of the User.
No Refunds. You may cancel your Composz account at any time; however, there are no refunds for cancellation. In the event that Composz suspends or terminates your account or this Agreement, you understand and agree that you shall receive no refund or exchange for any credits, for any portion of the Service, any content or data associated with your account, any unused storage, or for anything else.
Other Payment Information Credit card, Debit card, and internet banking payments are processed through third party payment gateways. Similarly, other payment modes also require an authorization by the intermediary which processes payments. We are not responsible for delays or denials at their end and processing of payments will be solely in terms of their policies and procedures without any responsibility or risk at our end.
8. Intellectual Property For the purposes of this Agreement, “Intellectual Property Rights” means all patent rights, copyrights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of any state, country, territory or other jurisdiction.
The Platform, its selection and arrangement, including but not limited to all text, graphics, user interfaces, data, videos, comments, written posts, software, graphics, visual interfaces, sounds and music (if any), artwork and computer code (collectively, the "Content") on is owned and controlled exclusively by us or our licensors only. The design, structure, selection, coordination, expression, look and feel and arrangement of such Content is protected by copyright, patent and trademark laws, and various other intellectual property rights. The trademarks, logos and service marks displayed on any of our Website are our sole property. We may also contain and display third party trademark(s), logo(s), content(s) (“Third Party Marks”) under a valid license or in accordance with applicable law. The intellectual rights to such Third Party Marks shall belong to their respective owners. You are not permitted to use our marks or any such Third Party Marks. Unless otherwise indicated, we own all intellectual property rights to and into the trademark "Composz” and the App/website, including, without limitation, any and all rights, title and interest in and to copyright, trade mark, patents, utility models, designs, know-how, trade secrets and inventions, goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. Subject to this T&C, we hereby grant you a limited, non-exclusive, non-sub licensable and non-transferable license, to use the Platform and the Content solely for purposes of using the Platform and Services provided therein.
You acknowledge and agree that you shall not copy, republish, post, display, translate, transmit, reproduce or distribute any Content through any medium without obtaining the necessary authorization from us or third party owners of such Content. We respect other people's intellectual property rights and if you believe that any content or material on our Website infringes on your intellectual property rights, you can write and inform us about the same at support@composz.com.
9. Representations and Warranties In connection with your User Content, you affirm, represent and warrant the following:
i. Your User Content and Composz’s use thereof as contemplated by this Agreement and the Service will not violate any law or infringe any rights of any third party, including but not limited to any Intellectual Property Rights and privacy and publicity rights. ii. Composz may exercise the rights to your User Content granted under this Agreement without liability for payment of any guild fees, residuals, payments, fees, or royalties payable under any collective bargaining agreement or otherwise. iii. There is no suit action or claim or other legal or administrative proceeding now pending or threatened which might directly or indirectly affect any of your User Content or which might in any way impair the rights granted by you hereunder. iv. If your User Content contains or incorporates in any manner any components including but not limited to design elements, fonts, clipart, sprites, vectors or brush tools and the like that are included in design programs, by uploading any such User Content to Composz, you represent and warrant that the end user license agreement, terms of service or the equivalent license agreed to by you allows you to incorporate such elements in the User Content created by you, and to license such User Content to Composz for the purposes set forth herein. v. Your User Content is neither obscene, defamatory, or otherwise objectionable. vi. To the best of your knowledge, all your User Content and other information that you provide to us is truthful and accurate. vii. You will not transmit unsolicited emails or engage in spamming to publicize or promote your relationship with Composz. viii. If you use the Service to post, publish, share or print User Content, you agree that you have verified that the User Content does not contain anything that is illegal, infringes (or is otherwise deceptively similar to) any third-party’s Intellectual Property Rights, or otherwise breaches these terms. ix. You will not engage in pay per click advertising using keywords which compete with Composz’s own campaigns in order to promote your relationship with Composz nor will you use or engage a third party on your behalf to use Composz in any domain name.
10. Breach of the T&C
If we suspect or are under the suspension that you have breached any of the provisions under this T&C, or if requested by any legal enforcement, we will take whatever steps we and/or they deem are necessary, including but not necessarily limited to stopping your use of our Website and/or Service, temporarily or permanently suspending your account and account activity, removing any Content you have posted on the Site, sending you a warning, taking legal action, and informing the appropriate authorities. We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that we may take in response to breaches of these Terms.
All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, warranty disclaimers, indemnities and limitations of liability.
11. Privacy You agree to comply with our Privacy Policy, guidelines and statements as may be applicable from time to time, which are incorporated into these Terms. Please find the same here. (Attach hyperlink of Privacy Policy)
12. Indemnity You agree to indemnify us and each of our respective general and limited partners, members, shareholders, directors, officers, employees, agents, representatives, vendors and business partners harmless from and against any and all claims, liabilities, obligations, losses, costs or debt, damages and expenses (including attorneys' fees and court costs) arising out of or relating to: (i) breach of these T&C, in tort (including negligence), (ii) your use of the Platform, including, but not limited to use of any content; (iii) your breach of any applicable laws; (iv) any unauthorized, improper, illegal or wrongful use of your account by any person, including a third party, whether or authorized or permitted by you; (v) your content; (vi) use by any other person accessing the Website using your username or password, whether or not with your authorization, (vii) the use by us of information provided by you through our Website. This indemnification obligation will survive the expiry or termination of these Terms and Conditions and your use of the Website.
There could be instances where Composz is not able to receive prompt updates about the change in applicable laws of your place of stay. Please ensure that any activities you engage on the Website are legal as per the applicable laws. You agree to indemnify and hold harmless, Composz from any claim, demand, damage, or loss whatsoever coming out due to your non-compliance with the laws of your jurisdiction.
13. Limitation of Liability You clearly understand and agree that Composz shall under no circumstances (including, without limitation, in contract, negligence or other tort), be liable for any direct, indirect, ancillary, special, incidental, consequential or exemplary damages. This includes, but is not limited to injury, claim, loss of data, loss of income, loss of profit or loss of opportunity, loss of or damage to property, damages for monetary loss, goodwill, use, data or other intangible loss, resulting from or arising out of the use of or the inability to use the Website, even if we have been advised or become aware of the possibility of such damages or loss or that such loss was foreseeable.
We are not responsible for incomplete, illegible, misdirected or stolen entries. To the fullest extent permitted by the laws of the jurisdiction in which we operate, we also exclude legal responsibility for any loss to you arising from use of our Platform or Service including from viruses, bugs or other technical malfunction, the failure of any software or equipment that impedes the operation of our Platform or the placing of fees for purchases, or for delays and disruptions on our Website, a suspension or other action taken with respect to your account, and for any loss of actual or anticipated income, loss of revenue, loss of goodwill and reputation, loss of anticipated savings, loss of use, loss of data, increased costs and expenses, wasted expenditure and any indirect, special and consequential damages, arising as a result of your use of the Website or Services thereof, whether or not such loss or damage is foreseeable, foreseen or known.
We make reasonable efforts to ensure that the data, statistics, and other content and material appearing on or forming part of our Platform and Service is complete, accurate, and up-to-date. We do not, however, make any representations, warranties or guarantees (whether express or implied) in this respect. Nothing in these T&C seeks to exclude or limit our liability for death or personal injury caused by our negligence (including that of our employees, agents or sub-contractors), for fraud or fraudulent misrepresentation, or for anything else which may not be legally excluded.
Some states do not allow the exclusion of implied warranties or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This agreement gives you specific legal rights, and you may also have other rights which vary from state to state. The disclaimers, exclusions, and limitations of liability under this agreement will not apply to the extent prohibited by applicable law. The Service is controlled and operated from its facilities in the United States. Composz makes no representations that the Service is appropriate or available for use in other locations. Those who access or use the Service from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable United States and local laws and regulations, including but not limited to export and import regulations. You may not use the Service if you are a resident of a country embargoed by the United States, or are a foreign person or entity blocked or denied by the United States government. Unless otherwise explicitly stated, all materials found on the Service are solely directed to individuals, companies, or other entities located in the United States.
14. Termination
We may change, suspend or discontinue any aspect of our Platform at any time, including the availability of any Website’s feature, database, or content. We may also impose limits on certain features and services or restrict your access to parts or the Website, without notice or liability at any time in our exclusive discretion, without prejudice to any legal or equitable remedies available to us, for any reason or purpose. However, under normal circumstances, we will only do so where there has been conduct that we believe violates these T&C or other rules and regulations or guidelines posted on the Website or conduct which we believe is harmful to other Users, to our businesses, or to other information providers.
You acknowledge that your representations, undertakings, and warranties and the clauses relating to indemnities, limitation of liability, grant of license, governing law and jurisdiction, confidentiality shall survive the efflux of time and the termination of these T&C.
15. Complaints and Feedback We use reasonable endeavours to ensure that our services are trouble-free and operate with transparency and integrity. We welcome feedback from our Users and, whilst we always use all reasonable endeavours to ensure that your experience as User of our Website is a positive one, we nevertheless want to hear from you if you have any cause for complaint. We shall take reasonable actions to remedy problems with our services as quickly as is reasonably possible and practical.
If you wish to contact us with general questions, feedback or to complain about any aspect of your dealings or transactions with us or our services, please contact us at support@Composz.com, setting out your complaint/feedback in sufficient detail (if applicable). We do not encourage customer/ User support over phone or any other medium.
We take all complaints/feedbacks very seriously and always endeavour to deal with these in a fair, expedite and transparent manner. Any dispute or support issue can take up to 6 months or more based on the availability of resources and Composz is designed to be DIY system and is run by limited resources and hence, we appreciate your patience in this regard.
16. Communications from Us We may from time to time, send you important notices pertaining to our services, by email. Such notices may relate to matters including, but not limited to, announcements about our Service, any change thereof, and changes to these T&C. We will never send you marketing emails of any kind without your express consent. If you do give such consent, you may opt out at any time. Any and all marketing emails sent by us include an unsubscribe link. If you opt out of receiving emails from us at any time, it may take a reasonable period of time for your new preferences to take effect.
17. General Terms Assignment: This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Composz without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.
Electronic Contracting: Your affirmative act of using and accessing the Website constitutes your electronic signature to this Agreement, making the terms of this Agreement binding upon you.
Headings: All headings used in the T&C are for convenience only and shall not affect their interpretation.
Entire Agreement: This T&C (and any other terms references herein) contains the entire agreement between you and us with respect to its subject matter. You acknowledge that you do not rely on any representation, warranty or other provision except as expressly provided in these T&C, and all conditions, warranties or other terms implied by statute are excluded to the fullest extent permitted by law. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect.
No waiver: No Waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Composz’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.
Force Majeure: We will not be liable for any failure or delay in performing our obligations or for any cancellation or suspension of our Service on our website where that failure or delay results from any cause that is beyond our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, industrial action by third parties, civil unrest, fire, earthquake, flood, epidemic, strike, lockout, labour controversy, riot, civil disturbance, war, civil commotion, acts of God, failure or delay of any transportation agency, laboratory or any other furnisher of essential supplies, equipment, or other facilities, omissions or acts of public authorities preventing or delaying performance of obligation relating to acts of public authorities, including changes in law, regulations or policies of the Government, or other regulatory authority acts which are beyond the control of any Party, or for any other reasons which cannot reasonably be forecast or provided against, and which cannot be predicted by men of ordinary prudence.
18. Governing Law, Jurisdiction and Dispute Resolution Any dispute or claim between you and Composz arising out of or in connection with this website or Services or any of its subject matter (whether allegedly contractual or non-contractual disputes and claims) shall be governed by and construed in accordance with the laws of Delaware. You hereby submit to the sole and non-exclusive jurisdiction of the courts at Delaware.
The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree to submit to the personal jurisdiction of the federal and state courts located in Newcastle County, Delaware for any actions for which we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of our copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights, as set forth in the Arbitration provision below. If you are a consumer, this agreement does not exclude any rights you may have under the national consumer laws of your jurisdiction.
In case of any dispute, concern or conflict arising out of the relationship between you and us, you can directly escalate the same to our management team by contacting us at support@Composz.com and attempt to resolve the dispute with us informally. In the unlikely event that Composz has not been able to resolve a dispute it has with you after attempting to do so informally, we each agree to resolve any claim, dispute, or controversy (excluding any Composz claims for injunctive or other equitable relief) arising out of or in connection with or relating to this Agreement, or the breach or alleged breach thereof (collectively, “Claims”), by binding arbitration by the American Arbitration Association (“AAA”) under the Commercial Arbitration Rules and Supplementary Procedures for Consumer Related Disputes then in effect for the AAA, except as provided herein. The arbitration will be conducted in Newcastle County, Delaware, unless you and Composz agree otherwise. Each party will be responsible for paying any AAA filing, administrative and arbitrator fees in accordance with AAA rules. The award rendered by the arbitrator shall include costs of arbitration, reasonable attorneys’ fees and reasonable costs for expert and other witnesses, and any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Nothing in this Section shall prevent either party from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of that party’s data security, Intellectual Property Rights, or other proprietary rights. All claims must be brought in the parties’ individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding, and, unless we agree otherwise, the arbitrator may not consolidate more than one person’s claims. You agree that, by entering into this agreement, you and Composz are each waiving the right to a trial by jury or to participate in a class action.
19. Contact. Please contact us at support@Composz.com with any questions regarding this Agreement.
This statement of the aforementioned Terms and Conditions is effective March 1st, 2022.